Organizational Behavior

Aim

This article studies the organizational behavior, it is implication, how HR contributes towards OB, and a detail study of an OB model.

What is Organizational Behavior?

Organizational behavior or OB in short, is about studying the interaction and dynamics of individuals, groups and the entire organization in an organizational setup.

Some of the interests to know about individuals are how a person is motivated, what is their personality, ability to learn new things, his/her interaction in the group.

Teamwork, communication style, leadership, decision-making, conflict resolution are few aspects of interest in a group.

An organizational culture, hierarchy, efficiency and satisfaction are few topics to highlight the organizational dynamics.

Why is it essential for a trainer to understand OB? 

Only after understanding the challenges faced by the organization and individuals, a trainer can effectively device a training program to address the concerns.

By knowing the motivating factors of the people, trainer can engage with modules that address different learning styles and personalities. That Paves way to better knowledge retention and implementation.

Knowing group behavior helps the trainer to guide people towards effective team building, conflict resolution, better communication. This ensure a collaborative environment.

What are the factors that influence OB? 

OB is influenced at individual, group and organization levels.

Individual

• Personality
• Perception
• Motivation
• Emotional Intelligence

Group

• Dynamics 
• Leadership style
• Communication
• Conflict
• Roles

Organization

• Culture
• Structure
• Technology
• Policies
• External environment

What is the role and contribution of HR in OB? 

HR takes an important role of setting up a work environment that brings smoothness to individual, group and organizational goals.

HR ensures increasing productivity, collaboration and employee satisfaction. This is possible by optimal settings of OB. 

Recruiting the right person, giving required training, introducing the organizational culture are part of HR activities.

HR mediates any workplace conflicts or misunderstandings. Here again the spirit of OB is retained.

Initiatives like stress management workshops, counseling services, and wellness programs improve overall employee morale and reduce absenteeism.

To summarize, HR bridges the organizational goals with individual capabilities. OB concepts are applied by HR to achieve optimal output and employee satisfaction.

Explain in detail about 1 model of OB. 

The following are five major models of OB.

1. Autocratic Model
2. Custodial Model
3. Supportive Model
4. Collegial Model
5. System Model

Let us explore the System model. It is a modern approach were organizational goals and employee needs are met in a harmonious manner. Trust, collaboration, and personal growth are integral to success.

The needs are people can be classified under physical, emotional, social and intellectual. A framework need to address these needs and provide scope for growth.  At the same time, investing in these areas ought to be aligned with the organizational goals. This approach would lead to a positive working environment.

What is your understanding of the module?

Here are the take away from this module.

• Studying OB is important to understand the individual, group dynamics.
• A trainer ought to apply these ideas to present effective trainings.
• HR's task is to align organization goals with the employee satisfaction and growth.

This article is part of assignment submitted to International Institute of Training and Management (https://theiitm.com/) program.