The slogan I would suggest for tata broadband internet connection is, "works smooth; cancel registration upon failure".
I had observed the above functioning for the past couple of months. When there is a problem, there is limited response. The customer care reps are clueless. Repeated call to them are futile. Tickets raised go wasted.
At times, even raising tickets are blocked!! I get either busy tone or continuous ringing. Whereas in normal circumstances, the call should be directed to an automatic phone menu. I doubt that the customer care "switches off" their receiving mode when there are lots of complain.
Anyway, I got an alternate connection to the tata guys. Let us see how they both function. Hope they dont sync up to fail.
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